- globaleducationcenterAsked on August 17, 2017 at 08:23 PM
I am locked out of my account. Can you reset for me?
- JotForm SupportKevin_GAnswered on August 17, 2017 at 10:08 PM
I have checked your account and noticed it's currently active and your forms seem to be working as well.
The email address you registered is "m****n@g********c********ter.org" so if you recognize the email you may request a password reset email, it can be done from the login page:
Please let us know if you are still unable to reset your password.
- globaleducationcenterAnswered on August 17, 2017 at 10:43 PMI forgot my password and was locked out. When I tried to retrieve, it wouldn’t allow me to do that.
Director of Marketing & Development
Global Education Center
- JotForm SupportMike_GAnswered on August 18, 2017 at 12:02 AM
I would suggest you follow the instruction provided by my colleague. Please use the "Forgot Password?" from our login page to request a reset password instruction that will be sent to the email address associated with your account. By doing that, you will be able to reset your password for your account.