What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I did purchase the premium account, how long it will be enabled?

    Asked by jkopper on August 22, 2012 at 12:31 PM

    This is the received mail:

     

    Your account has been upgraded to JotForm Premium Monthly
    1 mensagem

    JotForm Support <mailer@fastspring.com> 22 de agosto de 2012 13:20
    Responder a: JotForm Support <jotform@interlogy.com>
    Para: Jonatan Kopper <jksongod@gmail.com>
    Congratulations! Your JotForm account has been upgraded to JotForm Premium Monthly:
    https://www.jotform.com/myaccount/

    If you have any questions, please feel free to contact us.
    https://www.jotform.com/contact/


    Thank you for choosing JotForm,

    JotForm Team
    jotform@interlogy.com
    Screenshot
  • Profile Image

    Answered by ItalyTech on August 22, 2012 at 12:41 PM

    Hi, after checking on FastSpring I was able to find your payment. I've just upgraded manually your account.

     

    Your premium status expire on September, 21.

    Thanks for use JotForm!

    Alessandro