Form error in email field

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    Asked on August 18, 2017 at 07:05 AM


    setting up a new site and getting an enter valid email address error.  We would like to upgrade to a paid plan if we can get this form working.




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    Answered on August 18, 2017 at 07:42 AM

    Please change the comment section validation settings as shown in the image below.

    Properties>Option then Validation to "None"
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    Answered on August 18, 2017 at 09:52 AM

    Unfortunately, I was not able to replicate the issue. I opened your form and I can verify that the Email field is working correctly provided that you entered a valid email address.

    If the email address is invalid or the TLD (top level domain) is incomplete, an error will appear.

    Here's a guide on How-to-Upgrade-My-Account.

    Hope that helps. Thank you.