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    owcharov
    Asked on August 18, 2017 at 12:06 PM

    Здравствуйте, сведения о заказе не поступают с сайта на e-mail, при нажатии на кнопку заказать, появляется надпись "пожалуйста подождите" и далее ничего не происходит. я поменял почту, но результата нет.  

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    Jan
    Answered on August 18, 2017 at 12:57 PM

    I did a test submissions on 2 of your forms (form 1 and form 2)and it was successful. After hitting the Submit button, it redirected me to the Thank You page.

    Is this form embedded on a web page? If yes, please try to re-embed the form using the iFrame method. This will prevent script conflicts between the form and the web page. Here' a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code.

    Hope that helps. Thank you.