- mckenziecollegeAsked on August 18, 2017 at 12:47 PM
I have a form that has conditions set up to hide or show other questions, based on answers given. They have been in place and working fine for a year. They no longer work and all questions are displayed.
- JotForm SupportKiranAnswered on August 18, 2017 at 01:15 PM
I have checked the conditions on a different form and the feature is working fine. Also, I have cloned your JotForm to my account and see that there are several conditions with missing fields. Did you delete any fields on the form?
Could you check the conditions on your form once again to see what went wrong? You may also revert the form to an earlier working version from the from revision history. Here is the guide.
Please get back to us if you need any further assistance. We will be happy to help.
- mckenziecollegeAnswered on August 18, 2017 at 01:44 PMTo clear up any confusion, I have just cleared out any conditions that had
However, currently all conditions in place with no missing fields are no
longer working, even though they worked fine before.
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DIRECTOR OF RECRUITING
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- JotForm SupportdavidAnswered on August 18, 2017 at 02:11 PM
I cloned you form to test it and the the conditions do look to be functioning.
Is there a specific condition in the form that is not working? I checked your form and the conditions appear to be working there as well.