- DRM2015Asked on August 18, 2017 at 01:49 PM
- JotForm SupportJim_RAnswered on August 18, 2017 at 02:20 PM
You're getting 2 emails per submission because you have 2 Email Notifications in place. Just delete 1 of them and that should do it:
Complete guide: How-to-Delete-Notifications-Autoresponder
- DRM2015Answered on August 18, 2017 at 03:15 PM
Thanks Jim! So is this something I need to do every time I created a new JotForm? This must be a new feature as it only started a week ago when I created this existing form? Can we turn off this feature completely so I don't have to remember to do it with each form?
- JotForm SupportNik_CAnswered on August 18, 2017 at 03:25 PM
Actually no, Notifications are created automatically, but only one will be created. The second one must be manually created.
So when you create a form, only one Notifier will be there.
If you have any further questions please let us know.