How can I delete the duplicate email I'm receiving?

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    Asked on August 18, 2017 at 01:49 PM
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    Answered on August 18, 2017 at 02:20 PM

    You're getting 2 emails per submission because you have 2 Email Notifications in place. Just delete 1 of them and that should do it:

    Complete guide: How-to-Delete-Notifications-Autoresponder 

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    Answered on August 18, 2017 at 03:15 PM

    Thanks Jim!  So is this something I need to do every time I created a new JotForm?  This must be a new feature as it only started a week ago when I created this existing form?   Can we turn off this feature completely so I don't have to remember to do it with each form?

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    Answered on August 18, 2017 at 03:25 PM

    Actually no, Notifications are created automatically, but only one will be created. The second one must be manually created.

    So when you create a form, only one Notifier will be there.

    If you have any further questions please let us know.

    Thank you!