What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    The format of the forms is off.

    Asked by Charles Rogel on August 22, 2012 at 04:21 PM

    Your site is not working properly and my forms are not appearing correctly either.  Some of my pages won't load properly that contain Jotforms.  The format of the forms is off.

    Page URL:

  • Profile Image

    Answered by gori-mathew on August 22, 2012 at 04:42 PM

    I have alerted our developers and let you know if there is any issue. In the meantime please try to clear your browser's cache and check if it improves.

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 23, 2012 at 04:26 AM

    Please try the iframe version of the code. Here is how you can get it. Open your form on the Form Builder:

    1. Open "Setup & Embed" tab on toolbar,

    2. Click on "Embed Form"

    3. Click on "iFrame".