Submission Page: Why is the search function not showing the correct results?

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    Asked on August 18, 2017 at 05:44 PM

    Please, please get this fixed.  My work depends on the ability to download batches of PDFs from a JotForm file that has 13,000+ records.  I have sold 2 whole Departments of State government and 6 school systems on the JotForm platform and praised it to the heavens.  


    Don't let me down.  


    The search box that was working again today until 2:30 pm CST is NOT working now. 


    Please fix. 



  • Profile Image
    Answered on August 18, 2017 at 07:29 PM

    Apologies for the inconveniences this may have caused to you. 

    I will report this to our second level so our developers can take a look on the issue you are facing, may be this is an isolated issue or a temporary one as I cannot see other similar reports on our forum. 

    We will let you know as soon as we get any update about it. 

  • Profile Image
    Answered on August 21, 2017 at 02:05 AM

    Hey @M732burke,

    Submissions page was showing miscalculated count on keyword search.

    Problem is fixed,

    Kindest Regards,

    - Ertugrul.