How to fix the field header on a text field?

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    trevpierson
    Asked on August 18, 2017 at 06:23 PM

    I recently created a webform for my site that works great. Only problem is, I can't figure out how to fix the field header on a few of my fields? For example, here are a few of the headers on my form that I would like to reformat:

    Currently Accepting Cards?

    - If Currently Accepting Cards, What's Your Annual CC Sales?

    - How many years in business? 

    On the actual form, it stacks the text on top of each other on these particular fields. I want them to read horizontally and not have multi-line text. Here is a screenshot:

     

    How would I do this? Thanks for any and all help.

  • Profile Image
    Kevin_G
    Answered on August 18, 2017 at 09:16 PM

    First off, I have noticed you have some fields asking for login information, please do note that this goes against our terms and your account can be suspended due to these fields, here is a screenshot of the guilty fields: 

    Although you are not using your form for phishing purposes, we cannot allow to ask for such information, additionally, I can see you are also asking for bank account information: 

    Please do note that there are some exemptions to store banking accounts information on your forms:

    - If you send a proof that your business is related to : MORTGAGE BROKER, INSURANCE BROKER BANK, Real Estate Broker, LENDING INSTITUTIONS and the like. 

    However, many phishers will still use our form builder to steal this very sensitive information and there is no guarantee that your forms won't be marked as suspicious by our system, specially if the account is on free status.

    In case that your business is in the legal businesses mentioned above, would be required to add a signature field to your form (which you already have).

    Also, your account should be updated with your corporate email address and you should also be on paid status, otherwise our anti-phishing system will recognize the activity and your account will be suspended while paid accounts are manually reviewed.

    I have already deleted the login fields  as well as the bank account fields in order to avoid your account to be suspended, I would also kindly request you to send us the needed information in order to keep asking for bank account fields.

    Now, regarding to your question, please add the following CSS code to your form in order to display the labels as desired: 

    .form-label{

        width: 100% !important;

        max-width: auto;

    }

    This guide will help you adding the code to your form: 

    https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    I hope this helps.