Submit Button: Stuck on please wait

  • jarydcat1
    Asked on August 18, 2017 at 6:41 PM

    https://form.jotform.us/72296105984161\

     

    This is my jotform on www.cnw-connect.com/spokane and when i hit the RSVP button it just says Please Wait and doesnt do anything

  • John_Benson
    Replied on August 18, 2017 at 9:26 PM

    I did a test submission to your direct form link (https://form.jotform.us/72296105984161) and it is working properly. Here's the screen animation:

    Submit Button: Stuck on please wait Image 1 Screenshot 30

    After that, I did a test submission to the Page URL (http://www.cnw-connect.com/spokane) that you have provided and I was able to replicate the issue. I also got stuck in the "Please Wait..." button. Here's the screen animation:

    Submit Button: Stuck on please wait Image 2 Screenshot 41

    Please re-embed your form using the iFrame Method to prevent script conflicts. To do that, please follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Please try it and let us know how it goes. Thank you.

  • jarydcat1
    Replied on August 21, 2017 at 12:44 PM
    Hello,
    This is what the code looks like once I copy and paste it in. It seems to not do anything…
    [cid:image001.png@01D31A60.D18E68B0]
    ...
  • John_Benson
    Replied on August 21, 2017 at 1:26 PM

    Unfortunately, I was not able to see the screenshot that you're trying to provide. 

    Submit Button: Stuck on please wait Image 1 Screenshot 20

    To post a screenshot here in the Support Forum, please follow this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

    I hope that helps. If you have questions, please let us know.

  • jarydcat1
    Replied on August 21, 2017 at 2:43 PM
    If you go to www.cnw-connect.com/spokane you will see it.
    I have no got the iframe to work, but the form still gets stuck on the loading button and doesn’t do anything
    ...
  • aubreybourke
    Replied on August 21, 2017 at 3:02 PM

    I went to http://www.cnw-connect.com/spokane and tested your form. It seems to be working now:

    Submit Button: Stuck on please wait Image 1 Screenshot 20