I have many forms which I have integrated with google spreadsheet but still the integration is not working

  • sacmarketinglabs
    Asked on August 19, 2017 at 3:15 AM
  • sacmarketinglabs
    Replied on August 19, 2017 at 3:25 AM

    is there any way to refresh the integration without creating new?

  • liyam
    Replied on August 19, 2017 at 8:36 AM

    Hello,

    If you have made changes on the form after setting your form's integration with Google Spreadsheet, there is a high chance that the integration will fail. So I suggest on such cases that you re-integrate your form with Google Spreadsheet to start fresh. 

    There is no option to refresh an integration, but we can try pushing data to the integration, which I just did. Please check your form's submissions if all are synced properly and observe if the submissions fail to sync the next time you receive a new submission. If it fails again, I recommend to reintegrate your form with Google Spreadsheet.

    Thanks.