Email notifications not coming through

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    mdnejj1s
    Asked on August 19, 2017 at 10:59 PM

    I remove my email from the bounce list and then send a test form and the notification does not come through and the email is back on the bounce list.  What is going on?

    Michael

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    Kiran
    Answered on August 19, 2017 at 11:32 PM

    We are sorry for the inconvenience this may have caused. However, since this issue has already been addressed on your other thread https://www.jotform.com/answers/1227805/, we are marking this thread as answered. Please be noted that it is not required to open multiple threads for the same issue. We will be addressing all the questions in the order they come in and as assigned. 

    Also, if you notice the issue again, please let us know on the other thread before removing it from the bounce list so that we can check for the bounce error message and assist you further. 

    Thanks!