Embedded wordpress form is not submitting

  • Profile Image
    tbawa
    Asked on August 20, 2017 at 06:30 AM

    Hi,

    when I am using the Wordpress embed plugin I get an

    Blocked form submission to 'http://oembed.jotform.com/submit.php' because the form's frame is sandboxed and the 'allow-forms' permission is not set.

    error and the form doesn't submit.

     

    If I use the iframe embed option the form works but is visually truncated on mobile devices and therefore unusable.

     

    Thanks

  • Profile Image
    Mike
    Answered on August 20, 2017 at 10:02 AM

    I was not able to reproduce the issue using the JotForm oEmbed WordPress plugin.

    It is fine to use the JS or iFrame embed code too. However, it appears that your website theme mobile styles restricting the height of the iFrames. You may remove the next CSS from the http://www.tbawa.com.au/wp-content/themes/sport/css/responsive.css file to fix the issue.

    iframe{
    max-height: 320px;
    }

    If you need any further assistance, please let us know.

  • Profile Image
    tbawa
    Answered on August 20, 2017 at 10:25 AM

    Hi Mike,

    thank you very much. Using the oEmbed plugin made it work. Problem is that there are 2 JotForm Wordpress plugin published 

     

    and it is not obvious which one to use. As the second one has more active installs I used that one.

     

    Regards

     

    Manuel

  • Profile Image
    Mike
    Answered on August 20, 2017 at 10:47 AM

    Thank you for your update.

    The Embed Form plugin should usually work too, but the form installation is a bit different with that plugin, the JotForm icon should be used in that case.

    Anyway, we are glad to hear that the issue is solved :)

  • Profile Image
    James 
    Answered on August 22, 2017 at 07:00 AM

    If you still having issue than you should have to hire professional Wordpress Developer .

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