How can I edit an artist's entry without having to upload their images again?

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    PSNM
    Asked on August 20, 2017 at 02:55 PM

    Is it possible to edit an artist's entry form without having to upload their images again?  The correction would be to the title of the painting.  When I try to edit the form, it says to upload image. 

    Also, if I edit the form and select "submit", does that mean that the artist will be charged twice?  Paying by check isn't a problem, but what if they select the paypal option?  Does it charge them twice?
  • Profile Image
    Jan
    Answered on August 20, 2017 at 03:55 PM

    Are you saying that in Edit mode, the uploaded files are not showing the File Upload fields?

    In the Edit mode, the uploaded file should still appear in the File Upload field. I checked one of your submission and I can verify that it is working properly in Edit mode. Here's a screenshot:

    If you're still having issues, please provide the Submission ID so that we can further investigate.

     

    I need to create a separate thread for your next question. Please wait for our reply on this thread: https://www.jotform.com/answers/1228120.

    Thank you.