Embed on squarespace is not able to scroll to next button and how to remove the advertisement

  • teamloco
    Asked on August 20, 2017 at 5:34 PM

    Hello, I embedded the code on suqarespace and it works fine but the third screen can scroll down to the next button. Also... how can I get rid of the advertisement.

    Jotform Thread 1228140 Screenshot
  • David JotForm Support Manager
    Replied on August 20, 2017 at 6:06 PM

    Your page is password protected. Please try embedding the Iframe code of your form: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

  • teamloco
    Replied on August 20, 2017 at 7:23 PM

    Hello BDVID, we have taken the password out. Seems to be working now, not sure why we have a new problem. The logo image shows ok in the direct link but not on the embed. Any idea why?

    Embed on squarespace is not able to scroll to next button and how to remove the advertisement Image 1 Screenshot 20

  • teamloco
    Replied on August 20, 2017 at 7:25 PM

    Sorry meant to say the logo image is moved to the right and does not show on the center. In the direct link it's ok. We checked our file and it's fine.

    Embed on squarespace is not able to scroll to next button and how to remove the advertisement Image 1 Screenshot 20

  • jonathan
    Replied on August 20, 2017 at 7:57 PM

    I see what you meant when I view the form on the website. The logo text was not centered on the page.

    Embed on squarespace is not able to scroll to next button and how to remove the advertisement Image 1 Screenshot 30

     

    to fix, can you please try re-embedding the form using the iframe publish code. In the iframe code, manually increase the width to at least 120% 

    Example:

    Embed on squarespace is not able to scroll to next button and how to remove the advertisement Image 2 Screenshot 41

     

    It appears to fix the issue in my test.

    Let us know how it goes.

     

  • teamloco
    Replied on August 20, 2017 at 8:45 PM

    Thank you that worked great! 

  • Ashwin JotForm Support
    Replied on August 20, 2017 at 11:33 PM

    Hello teamloco,

    I am glad to know that your issue is resolved.

    Do get back to us if you have any questions.

    Thank you!