What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I cannot get the show/hide conditions to work on iPad/iPhone (have used safari & Opera Mini browsers).

    Asked by BeRough on August 22, 2012 at 10:50 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on August 23, 2012 at 02:36 AM


    This is due to a conflicting codes between your site and Jotform scripts. The best way to resolve this is to re-embed your form using iframe code.

    FYI, the form on your site doesn't even work on my PC, Chrome Browser. Re-embedding it with iframe should be the solution.

    Thank you!

  • Profile Image

    Answered by BeRough on August 23, 2012 at 02:46 AM

    Thanks - that's what I like about JotForm - there's ALWAYS an easy solution !!