What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Changes to the upload file limit?

    Asked by pfc on August 23, 2012 at 12:15 AM

    User 'Joshua' asked a question about the file limit yesterday and received confirmation of a max file upload size of 1GB. I am in the same position and am looking for the capacity to upload files of greater sizes (up to and beyond 10GB). Are there dates or plans for when larger capacities will become possible?

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    Answered by pfc on August 23, 2012 at 12:50 AM

    Also, can you please inform whether the JotForm - Dropbox integration is still limited to 100MB as cited in http://www.jotform.com/answers/38285-Is-there-any-file-size-limit-for-transfers-made-directly-to-an-FTP-server

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    JotForm Founder

    Answered by aytekin on August 23, 2012 at 05:21 AM

    We have no plans to increase the file upload limit per submission to 10GB at this time. 

    Yes, there is no change on the dropbox upload limits. But, some users recently reported problems with large files. We will soon switch to a newer version of the dropbox API. That might increase the dropbox upload limit. 

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    Answered by pfc on August 23, 2012 at 10:37 AM

    Thanks for your personal reply, I have enjoyed the accessibility of your service in my limited exposure to date and wish that we could do more with you. All the best.