my pencil template doesn't show up. 

  • ccarriere
    Asked on August 21, 2017 at 11:23 AM
    my pencil template doesn't show up. 
  • Nik_C
    Replied on August 21, 2017 at 11:25 AM

    Did you share a template and it is not showing or you had something else in mind?

    If you could clarify a bit please, so we can be able to assist you.

    We'll wait for your response.

    Thank you!

  • ccarriere
    Replied on August 21, 2017 at 11:43 AM
    My notifications are going to spam and when I move them to my in box instead of the templet with the pencil I get a really funky version of the notification that is hard to read and understand.
    Have a beautiful day,
    Cecelia A. Carriere’
    Community Outreach & Early Childhood Training Manager
    ChildCareGroup
    1420 W. Mockingbird Lane, Suite 300, Dallas, TX 75247
    tel\214.905.3543 | fax\214.631-1943| email\ccarriere@ccgroup.org
    ChildCareGroup.org | www.childcaregroup.org/training
    ...
  • Ashwin JotForm Support
    Replied on August 21, 2017 at 12:40 PM

    Hello Cecelia,

    I would suggest you to please share the screenshot of the notification email you have received and we will take a look. The following guide should help you how to upload image in forum post:  https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.

    Thank you!