Unable to view my own form or download it as a pdf

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    Asked on August 21, 2017 at 01:17 PM


    I need the following form to be downloaded as a pdf, and I am unable to do it. When I click on "Save to PDF" it only says that it's working. Please help



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    Answered on August 21, 2017 at 02:21 PM

    I checked the Page URL (https://www.girlswithclass.org/positions-available) that you have provided and I was not able to see a form.

    I checked your account and I can see that it is over the limit. You have reached the Monthly Submission limit and that's the reason why you cannot download the uploaded files. You can upgrade your account to any paid plan to fix the issue or wait for the monthly limit reset which happens every first day of the month before downloading the attachment/uploaded files.

    To learn more about Account Usage and Limits, please visit this link: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    I hope this helps. If you have questions, please let us know. Thank you.