Interaction with Stripe when Editing a submission.

  • Profile Image
    alanketcha
    Asked on August 21, 2017 at 04:15 PM

    I asked this question before but it appears I still do not have a good understanding of just what happens. If I EDIT a submission which included a Stripe payment, what happens when I edit a field NOT related to the payment. In my situation it is simply changing or adding a team name.

    o   Does anything get passed to Stripe?

    o   If something is passed to Stripe, does Stripe ignore it as it is a duplicate?

    o   Is the Stripe interaction simply bv passed by JotForm?

     

    I had previously tried to check for edit mode on the form and disable the Stripe field, but I wound up having pother problems. I did try cloning my form and putting the clone in test mode, and Stripe does not seem to register anything when I make an edit. While I assume it would be the same for Live mode, I would like some other confirmation.

     

    Thanks,

                 Alan Ketcha

  • Profile Image
    jonathan
    Answered on August 21, 2017 at 04:34 PM

    The payment field data will not update/change when editing submissions.

    This is part of the security of the payment gateway used by payment field. You will not be able modify the payments (account) done by your users.

     

    o   Does anything get passed to Stripe?

    No

    o   If something is passed to Stripe, does Stripe ignore it as it is a duplicate?

    o   Is the Stripe interaction simply bv passed by JotForm?

    Yes. Every thing will be ignored with regards to the payment field.

    ---

    The other fields (none payment field) can be edited/updated as normal.

    Let us know if this is still not clear.

    Thanks.