Notification: Replying to Sender of Forms

  • comfortzones
    Asked on August 21, 2017 at 4:20 PM

    I am trying to get my form to work so that when I receive a an inquiry via JotForm, all I have to do is click Reply and the Sender's Email autofills. How do I do this? Right now, it defaults to reply@formresponse.com.

  • aubreybourke
    Replied on August 21, 2017 at 5:01 PM

    All you need to do is add an email field to your form. This is to be used to collect the email address of your clients.

    Notification: Replying to Sender of Forms Image 1 Screenshot 30

    Then in your email settings, select your notification. And click on the recipients tab. You should see the name of your email field there.

    Notification: Replying to Sender of Forms Image 2 Screenshot 41

     

    So when a client submits your form you get sent a notification with the reply address of what the client entered in the email field.