- MulburyAsked on August 21, 2017 at 05:48 PM
I have recently upgraded my shopify website. Since the upgrade I cannot see jot form on my website anywhere however my customers are finding the jot form enquiry template and sending enquiries through it.
Im very confused.Page URL:
- JotForm SupportKevin_GAnswered on August 21, 2017 at 07:05 PM
I have checked your webpage and I was unable to find any embedded JotForm, but there seems to be only one form on your account which should help us to know where the submissions are coming from.
I would recommend you to edit your form in the Form Builder and add the "Get Form Page URL" widget to your form, this will hep you to know the webpage where the form was embedded on when it was submitted.
Find the widget here: https://widgets.jotform.com/widget/get_form_page_url
This guide will help you to add the widget to your form: https://widgets.jotform.com/widget/get_form_page_url
Once you get the page where the form is currently embedded on then you could check the source code and either remove the form or update it.
I hope this helps.