I don't receive an email when clients submit through my contact form??

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    Dwayne
    Asked on August 23, 2012 at 06:12 AM
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    ItalyTech
    Answered on August 23, 2012 at 06:19 AM

    Hi and thanks for contacting us.

     

    Our log mail report us that system sent succesfully email to your email address.

     

    See log below:

     

    ying:

    /var/log/jotform/amazonSES.log:[23/Aug/2012:06:05:19 -0400] AmazonSES Sent email to info@crontech.co.za - MessageID:0000013952f1730f-c43e388f-0e9c-4278-a441-b92a26b18144-000000 - RequestId:0b1b74d7-ed0a-11e1-8014-370efc2676fb

     

    So please check spam folder and add this Ips to whitelist:

     

    174.34.57.214

    174.34.57.216

    174.34.57.218

    174.34.57.219

    208.117.50.251

     

    Let us know if this solve your problem.

     

    Thanks.

    Alessandro