- eiermannAsked on August 23, 2012 at 07:31 AM
Hiding fields only works in Firefox but not in Safari and Chrome?
Is there anything I can do wrong?
Google Chrome: Doesn't show up at all
Safari: Only one field shows up on top of the others
Firefox: Looks good
- JotForm SupportNeilVicenteAnswered on August 23, 2012 at 09:31 AM
Sorry for any inconvenience brought about by what seems to be a cross-browser issue. After further tests, I found out that injecting the CSS code below fixed your problem:
Your form should be okay now. Kindly inform us if you're having any other difficulties.
- eiermannAnswered on August 23, 2012 at 09:39 AM
Thanks for the quick help! Unfortunately I can't see any difference. I already cleared the cache and restarted the browser. For me there is no change visible yet :-/
- JotForm SupportNeilVicenteAnswered on August 23, 2012 at 09:51 AM
I think we were concurrently working on your form and you have saved the unmodified version. To make this easier, just inject the code below if it still does not exist on your end:
- JotForm SupportjonathanAnswered on August 23, 2012 at 09:52 AM
Hi, have you already injected the CSS code as suggested by NeilVicente?
I tried it on a cloned form of yours, and I was able to make it work with the CSS code injected.
Please try the suggestion and test again.
- eiermannAnswered on August 23, 2012 at 11:11 AM
Guys, first of all: awesome support! That's how it should be everywhere!
It now works in my preview but after embedding on my site I somehow can't click "next":
- pinoytechAnswered on August 23, 2012 at 11:26 AM
Sorry for the inconvenience that may have caused. Can you please try to re-embed your form code in to your website using iFrame method and do let us know if this solution fixed the said issue or not so we can assist you further.
- JotForm SupportNeilVicenteAnswered on August 23, 2012 at 11:40 AM
Try adding the code below to the page where your form is embedded:
The codes should be placed right before your form embed codes.
- eiermannAnswered on August 24, 2012 at 03:25 AM
Adding ".noConflict" snippet doesn't work unfortunately.
- fxrAnswered on August 24, 2012 at 05:07 AM
Using an IFrame seems the best way forward here to me to be honest.
- eiermannAnswered on August 24, 2012 at 09:21 AM
thanks for your comment. I also came to the conclusion that iframe might be the best way.
The most important thing is that it works and it does now with the iframe!
- travelandeventsAnswered on October 19, 2012 at 07:56 PM
thank you! this has been driving me crazy, the custom css worked perfectly and fixed my conditions/Safari compatability issues.
- JotForm SupportidarktechAnswered on October 19, 2012 at 09:20 PM
Great! Glad to hear you've solved it yourself. Just feel free to post if you have any other questions or concerns.
Thanks for using JotForm!