Nothing appears onto the PDF File

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    Dbonvin
    Asked on August 22, 2017 at 07:16 AM

    I am testing Jotform. Try to get a PDF Forms. But nothing appears

    Try to get a PDF Forms.

    But nothing appears onto the PDF File. See Prinscrenn in

    See Print screen in attachment.

    Using Windows 8.1, Chrome and Mozilla Firefox...

    Could you help me

    Best regards

    Screenshot
  • Profile Image
    John_Benson
    Answered on August 22, 2017 at 08:55 AM

    I checked your account and I can see that one of your forms is a Card Form. If you want to create a PDF File of the form, you need to switch to the Legacy Form Layout. 

    Here's a guide:

    1. Open the form.
    2. Go to the Settings section page.
    3. Select the Form Settings tab and click the Show More Options button.
    4. In the Form Layout drop down menu, select the Legacy Form Layout.

    After that, go back to the My Forms page and click the More drop down menu then Create a PDF File.

    I hope that helps. Please contact us again if you need assistance.

     

  • Profile Image
    Dbonvin
    Answered on August 23, 2017 at 05:43 AM
    Hello
    It works now. Thank you for your support
    Best regards
    David Bonvin
    De : JotForm
    Envoyé : ‎mardi‎ ‎22‎ ‎août‎ ‎2017 ‎14‎:‎55
    À : bonvindavid73@gmail.com
    A new response has been received:
    JOTFORM
    Answered by John_Benson
    I checked your account and I can see that one of your forms is a Card Form. If you want to create a PDF File of the form, you need to switch to the Legacy Form Layout.
    Here's a guide:
    1. Open the form.
    2. Go to the Settings section page.
    3. Select the Form Settings tab and click the Show More Options button.
    4. In the Form Layout drop down menu, select the Legacy Form Layout.

    After that, go back to the My Forms page and click the More drop down menu then Create a PDF File.

    I hope that helps. Please contact us again if you need assistance.

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