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tashachauhanAsked on August 22, 2017 at 8:43 AM
Submissions are not displaying name fields, etc, when I have logged into Jotform.
The submission date displays but no other information.
Please can someone look into this asap.
Many thanks,
Natasha Chauhan
02476 852739
Page URL: https://form.jotform.com/72332311412945 -
John_BensonReplied on August 22, 2017 at 9:36 AM
I open the submissions page of my test form to see if I could replicate the issue. The submissions page is working properly on my end.
To my understanding, you can see the Submissions Date but not the submission data. Please try this workaround:
1. Log in to your account.
2. Click this link: https://www.jotform.com/myaccount/data
3. Check the Store my Data only in Europe.Please try it and let us know how it goes. Thank you.
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tashachauhanReplied on August 22, 2017 at 9:42 AM
Brilliant, this worked.
Many thanks for your speedy response.
Natasha