What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have the same question. I created a form yesterday, all works well, and today I want to edit it. It is not in My Forms and I did not create an Acc

    Asked by Elspeth Ashworth on August 23, 2012 at 08:23 AM

    My other email is elspeth@ashworthfamily.co.uk

    Page URL:
    http://www.warmtouch.limelightwebdesign.co.uk/contact.html

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    Answered by gori-mathew on August 23, 2012 at 09:53 AM

    We are really sorry for the inconvenience this issue has caused you. Please lets know your username as the email given can't be found.

    Can you also try to clear your browser's cache, logout and relogin to your account and see if the same issue happens.

    Is it possible also to try using  a different one and see if the issue replicates itself. Lets know if this works out.

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    Answered by pinoytech on August 23, 2012 at 10:56 AM

    Hi there,

    Can you please provide us your Form ID or Form URL in addition to my colleague response above?

    Thank you!