- IGDCAsked on August 22, 2017 at 12:10 PM
I just recently started working with you and I really enjoyed making my form.
My issue is this - Most of my form is in Hebrew so when I download the data and open it with Excel (I use the newest Office btw) all the Hebrew data transmitted becomes "gibberish".
Can you please tell me what to do to fix this problem?
- JotForm SupportWelvinAnswered on August 22, 2017 at 01:06 PM
I cannot seem to replicate the issue.
Maybe, you should try the solution on this page: https://support.office.com/en-us/article/Right-to-left-language-features-17d8a34d-36d6-49ad-b765-257cb7cd22e2.
Can you also share us your file so we can check the encoding in it? Please send it to firstname.lastname@example.org. We'll also see if we can open the file to our end. This would help us determine if the problem is in the file or with your MS Excel settings.
- IGDCAnswered on August 22, 2017 at 01:27 PM
Thanks for the quick reply. I just sent the file to use.