Conditional Logic Not Working

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    Asked on August 22, 2017 at 12:29 PM


    I've provided conditional logic in one of my forms to reflect "if answer is equal to 'no,' then hide page 2." This logic isn't working though, and instead of redirecting to the external link that I have instead of the thank you page, the preview mode is showing that the consumer won't be hidden from page 2 and will be allowed to go through the rest of the form. I'm unsure how I can rework the logic any more than I have to get the correct path.

    Any help you could provide would be great!


    Brant Houghton

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    Answered on August 22, 2017 at 01:57 PM

    I checked the form you provided ( but it seems that the form is only one page. 

    I cloned the form to create a sample demo form for you to conditionally Hide Page 2. I added some Page Break to the form and added field Question where the condition will depend.

    Then setup the condition you mentioned and it seems to be working fine.

    You can check this sample cloned form: You can clone the form to have a closer look on the setup. For more information, you can check this guide: How to Clone an Existing Form from a URL.