- RudhviAsked on August 22, 2017 at 01:49 PM
hi, i got this email
Your JotForm account has been downgraded.
If you have not requested a downgrade this might have happened because your credit card expired.
Re-upgrading is quick and easy:
Thanks for using JotForm,
i paid $19 yesterday, i want the bronze, and now it shows free after the submission of the form
kindly fix this issue asap
thank youPage URL:
- AIDANAnswered on August 22, 2017 at 02:36 PM
Upon inspection I found that you have upgraded your account username Rudhvi not your account username NISHITH which explains why the latter is still in the Free status.
I hope this helps. If you need further assistance please let us know. Thank you.