How to cancel our account?

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    Asked on August 22, 2017 at 03:46 PM

    We would like to cancel our JotForm account please.

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    Answered on August 22, 2017 at 04:50 PM

    I see that your account pgiinvoice is currently holding Bronze monthly subscription plan. As per your request, we have now canceled the Bronze subscription and refunded the last charge. The account is now downgraded to Free. Please allow 5 to 7 business days to reflect the refund amount in your account statement.