Why didn't the graphic change on my form?

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    sherrisnyder
    Asked on August 22, 2017 at 04:52 PM

    I changed the graphic image on my form- but when it is printed, the old image shows up instead. How do i change this?

     

    Sherri

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    TREVON
    Answered on August 22, 2017 at 05:51 PM

    I have tried accessing the provided link but i am getting a 404 error. Kindly share the correct link or link with 404 error fixed.

    However for the issue you are experiencing with the forms displaying could be because form is using cached memory and you may need to clear the form cache memory. Kindly follow link below on how you can clear form cache and let us know if the issue has been resolved.

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache