Are there any current issues with PayPal gateway?

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    academyarchery
    Asked on August 22, 2017 at 05:15 PM

    Several users have reported seeing "please wait" after submitting form - the next step in process takes them to PayPal for checkout...

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    david
    Answered on August 22, 2017 at 06:12 PM

    As far as I know, there should be no issues with processing payments via PayPal at this time.  Which form are they having trouble with and is that form embedded to a web page?  Let us know and we will take a look.

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    academyarchery
    Answered on August 22, 2017 at 06:31 PM

    Thanks. Yes, the form is embedded within a page on our WordPress site. Here's the link:

    http://academyarcheryclub.com/paypal/

    the form name is:

    2017 Fall Program PayPal

     

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    John_Benson
    Answered on August 22, 2017 at 08:24 PM

    I did a test submission to the Page URL (http://academyarcheryclub.com/paypal/) that you have provided and it is working properly. Here's a screen capture:

    Could you please try it again? If the issue persists, try re-embedding the form using the iFrame Method. You can follow this guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

     

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    academyarchery
    Answered on August 23, 2017 at 09:20 AM

    Working now, thanks for the help John.