Form Analytics Question - Conversion Rate?

  • Profile Image
    barbershop
    Asked on August 22, 2017 at 06:20 PM

    Hello there, 

    I wanted to know how your site defines conversion rates. Because I'm required to provide reporting to my client, I just wanted to make sure I'm crystal clear. 

    In the attached screenshot, it says the views for the customized range of dates is 41, with 18 responses and this equals a conversion rate of 53%. As I define it, a conversion is when someone visits the site and actually completes the form (response). If that's the case then the percentage of 53% seems incorrect. 

     

    Please advise and thank you in advance!

     

    Levi Chapman

    levi@thebarbershopmarketing.com

  • Profile Image
    John_Benson
    Answered on August 22, 2017 at 08:12 PM

    My colleague did a great job explaining the conversion rate on this thread: https://www.jotform.com/answers/849722

    Please check it and if you have questions, let us know. Thank you.