I have had several people say they've tried filling out the form but after pressing submit it just says please wait

  • greeleymosaic
    Asked on August 22, 2017 at 9:52 PM

    Hello, 

    I am having some trouble with a form submission. I created the form Mosaic Scholarship and embedded it in our website, greeleymosaic.com/scholarship. I have had several people say they've tried filling out the form but after pressing submit it just says please wait... but never does anything. I tried myself also and got the same thing. Can you please look into this for me and let me know if there is anything I need to do. 

    Thank you,

    Ben Larsen

    Jotform Thread 1230173 Screenshot
  • Welvin Support Team Lead
    Replied on August 22, 2017 at 10:17 PM

    You have embedded the form using the source codes and there's a security related error that's causing it to get stuck at Please wait... message.

    I have had several people say theyve tried filling out the form but after pressing submit it just says please wait Image 1 Screenshot 20

    To fix the problem, please try re-embedding the form using our iframe method: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    I hope that helps.