New Form Layout: The welcome page sub header text is cut off on the other pages of the form.

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    koranit
    Asked on August 23, 2017 at 01:24 AM

    Here is my jotform.

    https://www.jotform.com/build/72281196834462

    I am happy with it, but there is only one point that I want to fix. 

    The sub header in welcome page does not shown all when I go to next question. I would like them to be shown all.

    Do you have any suggestion?

     

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    BJoanna
    Answered on August 23, 2017 at 03:01 AM

    I was able to replicate mentioned the issue. I am not sure if a subheader text is limited to the other pages of the form. 

    I will escalate this issue to our developer. If this is a bug we will update you via this thread once this issue is resolved.

    For now, I can only suggest you to limit the number of sub header characters to 150.

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    ceren
    Answered on August 23, 2017 at 04:24 AM

    Hello koranit,

    Thank you for your feedbacks. We're glad to see that you've liked our product.

     

    In order to provide a consistent user experience to your submitters, there is a character limitation on sub header of your form.

     

    If you have any other questions please let us know.

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    koranit
    Answered on August 29, 2017 at 12:29 AM

    Dear Jotform,

     

    I have tried to cut the text, but content is quite long. I can not fit the content in the limit character.

    May you please increase the limit up to 250 character?

     

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    BJoanna
    Answered on August 29, 2017 at 02:33 AM

    I will check with our developer to see if it is possible to increase the limit to 250 characters.

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    koranit
    Answered on August 29, 2017 at 04:04 AM

    Thank you for your support!