Please delete this account as I'm moving to a Silver subaccount.

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    Asked on August 23, 2017 at 05:03 AM

    I'm surprised jotform allowed two users to register with the same email, one in free and one in paid. despite having a subaccount on a silver account, i can't login to it, and i keep getting redirected to my free account i made ages ago. please delete this account. thanks!

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    Answered on August 23, 2017 at 05:16 AM

    Maybe the other accounts email was changed, from the account. New registrations are not allowed with the same email address since there is a validation.

    We will delete this account.

    You could also use the other account's username when you login: bilalhameed.

    Please let us know if you need any further assistance.

    Thank you!