My WP embedded form is stuck on Please wait...

  • Thequantum
    Asked on August 23, 2017 at 5:13 AM

    Hi, I did a test on my site after embeding the form that i created and when i did a test to receive the submissions, it takes a long time to be completed. It just shows "Please wait.." after i click submit. Please advice, thank you. 

    Jotform Thread 1230393 Screenshot
    Page URL: https://www.thequantum.sg/schedule-tour/
  • Support_Management Jotform Support
    Replied on August 23, 2017 at 5:42 AM

    Your form is indeed stuck on Please wait... when I try to submit it straight from your website. On the stand alone version of your form (71640454762457) though, it works as expected.

    My WP embedded form is stuck on Please wait Screenshot 20

    To fix this, remove the form on that page, then re-embed it using the steps outlined on the guide I'm linking below.

    Complete guide: Adding-Forms-to-Wordpress-org-Version 

    It's important that you rigorously follow the guide I linked above as the error seems to be caused by the oEmbed Plugin that you're currently using. If that won't work, kindly proceed with the steps listed on the guide below instead.

    Related guide: A-guide-to-forms-for-WordPress-users