- JotForm SupportJennyAsked on August 23, 2017 at 07:34 AM
- JotForm DeveloperomurAnswered on August 23, 2017 at 09:06 AM
The original form 72315208711347 doesn't have the mentioned problem.
Sensitive information of a form like payment credentials are removed from a form when it is cloned. In this case, the removed credentials also caused the payment method to "disconnect" from Stripe.
For the form to work you need to connect it with Stripe connect.
Regardless of the problem, I'll still add a visible warning if the Stripe key is missing.