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    Autoresponder not sending emails correctly

    Asked by jdr2572 on August 23, 2012 at 01:49 PM



    Used to work then all of a sudden stopped. The notification works fine but the autoresponder does not appear to work corectly. 

    Noticed that I am only able to select "noreply@jotform.com" as a recipient, whcih I presume is at least part of the problem.


    Thank you!

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    JotForm Support

    Answered by NeilVicente on August 23, 2012 at 02:03 PM

    Your autoresponder does not have a Recipient E-mail configured. You must select the email field to have it sent to your visitors.