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ecoutinhoAsked on August 23, 2017 at 9:37 AM
Dears,
I would like a form field to be available in the submission email for the client.
It is a text field, which is set to appear under condition.
So, I would like the text field chosen according to the client's submission / choice to appear in the email notification.
How can we do it?
Thank you very much
Page URL: https://form.jotformz.com/72325930284658 -
sethReplied on August 23, 2017 at 10:33 AM
You can create two email alerts and send them according to a condition. Unfortunately, it is not possible to add text to an email content via a condition.
Here is a guide on setting up email alerts with conditions:
https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
If you need further help please don't hesitate to contact us again.
Regards.
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ecoutinhoReplied on August 23, 2017 at 12:43 PMReally? The forms are so complete, highly customizable, very good - is it not even possible for a program to enter this text field in email auto answer?
De: JotForm
Enviado:quarta-feira, 23 de agosto de 2017 11:33
Para: eccoutinho@outlook.com
Assunto: Re: Email submission and form fields
A new response has been received:
[JOTFORM]
Answered by seth
You can create two email alerts and send them according to a condition. Unfortunately, it is not possible to add text to an email content via a condition.
Here is a guide on setting up email alerts with conditions:
https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
If you need further help please don't hesitate to contact us again.
Regards.
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David JotForm Support ManagerReplied on August 23, 2017 at 1:42 PM
You can enter the text in a Long Text Entry field based on conditions, however it will not be formatted, example:
1) Create the conditions to output the corresponding text based on the selection: https://www.jotform.com/help/268-Conditional-Logic-Inserts-Text-Calculation-Into-A-Field
2) Then setup your notification with the Text variable:
3) Result:
That is the reason why my colleagues advice would be the best one to implement.