Email submission and form fields

  • Profile Image
    ecoutinho
    Asked on August 23, 2017 at 09:37 AM

    Dears,

     

    I would like a form field to be available in the submission email for the client.

     

    It is a text field, which is set to appear under condition.

     

    So, I would like the text field chosen according to the client's submission / choice to appear in the email notification.

     

    How can we do it?

     

    Thank you very much

     

  • Profile Image
    seth
    Answered on August 23, 2017 at 10:33 AM

    You can create two email alerts and send them according to a condition. Unfortunately, it is not possible to add text to an email content via a condition.

    Here is a guide on setting up email alerts with conditions:

    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    If you need further help please don't hesitate to contact us again.

    Regards.

     

  • Profile Image
    ecoutinho
    Answered on August 23, 2017 at 12:43 PM
    Really? The forms are so complete, highly customizable, very good - is it not even possible for a program to enter this text field in email auto answer?
    De: JotForm
    Enviado:quarta-feira, 23 de agosto de 2017 11:33
    Para: eccoutinho@outlook.com
    Assunto: Re: Email submission and form fields
    A new response has been received:
    [JOTFORM]
    Answered by seth
    You can create two email alerts and send them according to a condition. Unfortunately, it is not possible to add text to an email content via a condition.
    Here is a guide on setting up email alerts with conditions:
    https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
    If you need further help please don't hesitate to contact us again.
    Regards.
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    BDAVID
    Answered on August 23, 2017 at 01:42 PM

    You can enter the text in a Long Text Entry field based on conditions, however it will not be formatted, example:

    1) Create the conditions to output the corresponding text based on the selection: https://www.jotform.com/help/268-Conditional-Logic-Inserts-Text-Calculation-Into-A-Field 

    2) Then setup your notification with the Text variable:

    3) Result:

    That is the reason why my colleagues advice would be the best one to implement.