- Shanleigh17Asked on August 23, 2017 at 09:52 AM
I created a 5-page form that needs to be sent to departments at a University. When I convert to a PDF, all of the subtexts and some of the headings disappear. I need the text underneath each response box so that the departments know what to fill in. How can this be fixed, so that the pdf form is identical to the jotform?
This is a re-post of a comment on How to Create a PDF Form
- JotForm SupportChriistianAnswered on August 23, 2017 at 11:17 AM
I checked your form and I was able to replicate the issue you are reporting. The sub texts/sub labels are not included in the PDF Form.
Let me escalate this issue to our development team so they can see if they can add the sub text/label in the PDF Form. For the meantime, a workaround for this is to add a "Text" field in your form so the information you need to be displayed will be displayed in the PDF Form.
- Shanleigh17Answered on August 23, 2017 at 02:43 PMThank you so much! I appreciate your help.
Doctoral Candidate, History
The University at Buffalo
- JotForm DeveloperselenAnswered on October 23, 2017 at 10:22 AM
This problem has now been fixed.
Please accept our apologies for any inconvenience caused.