What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Are customer uploaded files fill up server space in JotForm

    Asked by AaronWahlquist on August 23, 2012 at 04:57 PM

    I was under the impression that anything uploaded to Jotform would not fill up the server space on Jotform. Is this an incorrect assumption? My client (printer) needs an inexpensive way to have their customers upload files. Your $9 per month is too much for them. Thank you!

    This is a re-post of a comment on Embed JotForm in Wordpress using the Embed Form Plugin

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    JotForm Support

    Answered by jonathan on August 23, 2012 at 05:31 PM

    Hi Aaron,

    The free or paid plans will actually fill up the server of uploaded files. If you check the subscriptions plan, it was stated :


    What are the benefits of paid plans?

    Receive more than 100 submissions per month.

    Lots of Upload Space for file upload forms.

    Secure SSL forms. Payment Integrated forms.

    Unlimited e-mail support.


    Please inform us if need further clarification about it.