Submit button of form embedded with iFrame embed code is not working in mobile devices. It just says "Please wait..".

  • Profile Image
    Valueserv
    Asked on August 24, 2017 at 07:39 AM

    Good day,

     

    I have created quite a few forms but I find that on almost all of them there is a bit of a problem on the MOBIsites. The Websites seem to be in order.

     

    I have injected the HTML as an I-frame but when I press submit, all the foms do the same. It freeze, or does not go to the thank you page.. all it says is: Please wait.... and then nothing. Can someone please giive me some guidance.

     

    All the foms are mobi responsive. I have included an example below.

     

    Thank you,

     

    Pieter Wagner

  • Profile Image
    ashwin_d
    Answered on August 24, 2017 at 09:34 AM

    Hello Pieter,

    I did test your embedded form in my mobile device and I am unable to replicate the issue you are having. I was able to submit your form and the thank you message was also displayed successfully. Please check the screenshots below:

     

    I would suggest you to please test your form in mobile device again and get back to us if the issue persists.

    We will wait for your response.

    Thank you!