transfer forms to a different account

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    dckidsdiscoverychurch
    Asked on August 24, 2017 at 09:35 AM

    Good Morning,

    We received the notification that we are out of space, which surprised me. As i investigated, I realized we have a free account for our department, and we are part of and shared with our church's premium account. For some reason, we starting building forms in our department account and have now run out of space. Is it possible to move the forms from our department account to our corporate account without changing their web links? We have many emails that we have sent out with links to the forms that we are still waiting to hear back from.

     

    I would love to hear back what our options are.

     

    Thanks!

  • Profile Image
    jonathan
    Answered on August 24, 2017 at 10:09 AM

    ...Is it possible to move the forms from our department account to our corporate account without changing their web links?

    Yes.

    We can do the transfer of forms for you. Tell us the account/username you wanted the forms transferred.

    The transferred forms will also include existing data and will retain the same form URL link(ID#). So the links of the forms on the websites will be intact also.