Why Autoresponders are not going through?

  • fasteat
    Asked on August 24, 2017 at 11:47 AM

    Ive setup form and emails are coming to me as a notification, but autoresponders are not coming through?

    Everything looks to be setup fine?

    Jotform Thread 1231745 Screenshot
  • Chriistian Jotform Support
    Replied on August 24, 2017 at 12:20 PM

    The sender of you email notification is noreply@jotform.com while the sender of your autoresponder email is info@fasteat.biz.

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    That is probably causing the difference. Can you please change your sender email for your autoresponder to noreply@jotform.com?