- ericamadeoAsked on August 24, 2017 at 12:52 PM
Do sub users get the sign up emails?Page URL:
- AIDANAnswered on August 24, 2017 at 01:07 PM
Yes, when you add a sub-account user, they receive an invitation to signup via the email you specified.
If you are having an issue with one of your sub-account users please let get back to us so we can inspect and assist you further.
Thank you in advance. We are awaiting your reply.
- ericamadeoAnswered on August 24, 2017 at 01:43 PMThe question was whether the sub user gets emails from the submission form, not from my adding his email to my account. There are 3 forms… I get the emails… I want him to get them instead
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- AIDANAnswered on August 24, 2017 at 01:50 PM
Please accept my apologies for misunderstanding your request.
Regarding email notifications, please note that the email recipients do not change when you add sub-account users, and these sub-account users would not start to receive them automatically.
In order to find and change the email address used for notification emails, from your address to this new one, please follow our guide here: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email
I hope this helps. If you need further assistance please let us know. Thank you.