What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    After I email my form, there are fields missing

    Asked by simplyrose on August 24, 2012 at 12:45 AM

    Hi, I used one of the templates because I wanted to include my logo at the top. I made my form with a bunch of questions, saved it and emailed it to myself, but half of the fields are missing. Can this be fixed?




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    JotForm Support

    Answered by liyam on August 24, 2012 at 12:53 AM

    Hello Rose,

    If you have edited your Email Notification previously (before editing your form), you will need to edit the notification again. by clicking on the elements on the right panel of the Email alerts editor the fields that are not in the content of your email alert.

    The fastest approach on this is to simply delete the old Notificaiton and create a new one.

    If you need further assistance on this, please do let us know.