integration ERROR

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    Asked on August 24, 2017 at 02:03 PM

    We're trying to add as our payment option. We've been using PayPal for years successfully with JotForms. When I attempt to test the form (not in the Sandbox). I get an error message that says:

    PCI::Error during transation

    This transaction cannot be accepted.

    Please go back and fix this

    URL for our form:

    Our bank says we have the right codes entered. HELP! 


  • Profile Image
    Answered on August 24, 2017 at 02:39 PM

    I cloned your form and tested integration is sandbox mode and it is working properly. 

    The error message This transaction cannot be accepted  usually means that your Authorize.Net Transaction Key is not valid. 

    Please check again if your Transaction Key is correct and integrate the form again with 

    You can also try to remove the payment field and add it again to your form.