Need to receive the whole form via email when completed, not just what was filled out

  • mrsdlhartmann
    Asked on August 24, 2017 at 2:41 PM

    I want to receive my confirmation email for new form submissions with the WHOLE form in it. As it is, when a new form is submitted, the email only contains the items filled out or selected and is therefore a small portion of the entire form. Anyone know is this a template issue or some setting? Thank you.

  • David JotForm Support
    Replied on August 24, 2017 at 3:31 PM

    By default the headers, text fields are not included in the notification emails. You'll be able to add only the fields from the form to the notifications. However, the email composer is a full editor that allows to you to insert graphics, create tables, etc. The headers or text on your JotForm can be copied and pasted here in the email content.

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    You may also want to refer to the following guide that the submission can be included with the text and headers.

    https://www.jotform.com/help/305-How-to-show-headers-or-text-for-contracts-terms-agreements-in-the-PDF-format-of-a-submission

    So that you can place a PDF link on your email notification as well.

  • mrsdlhartmann
    Replied on August 24, 2017 at 5:52 PM

    Perfect! You lead me exactly where I needed to look to find those settings. Great help, thank you!!

  • David JotForm Support
    Replied on August 24, 2017 at 6:13 PM

    Very welcome!  If there is ever anything else we can help with, just let us know.